Last updated: 01/27/25

Introduction
We at Continuiti value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your data when you use our services, including renting items or consigning clothing through our platform. By using our services, you agree to the practices outlined in this Privacy Policy.

1.1 Personal Information

Full name

Contact details (email address, phone number, physical address)

Government-issued ID (e.g., driver’s license or passport)

Payment information (credit/debit card details, payment platform details)

1.2 Usage Information

Data about how you interact with our website or app (e.g., IP address, browser type, pages visited, and time spent).

1.3 Consignment or Rental Information

Records of items rented, returned, or consigned.

2. How We Use Your Information

We use the information collected for the following purposes:

To provide and manage our services: To process rentals, returns, consignments, and payments.

For security purposes: Government-issued IDs are collected solely in lieu of a security deposit and are used only in cases of unreturned, damaged, or destroyed items. This protects both our business and consignors.

To improve our services: To analyze how our platform is used and enhance user experience.

To communicate with you: To send updates, invoices, reminders, or notifications related to your rentals or consignments.

3. How We Store and Protect Your Information

We are committed to keeping your personal information safe and secure.

All data is stored on secure servers protected by encryption and other security measures.

Government-issued ID images and payment details are stored securely and are only accessed for the purposes specified above.

We retain your information only as long as necessary to provide our services, resolve disputes, and comply with legal requirements.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:

With service providers: For payment processing, website hosting, or data analysis.

For legal purposes: If required by law or to protect our rights, property, or safety, as well as that of our customers or consignors.

5. Your Rights

You have the following rights regarding your personal information:

Access and correction: You can request a copy of the personal information we hold about you and ask for corrections if needed.

Deletion: You can request the deletion of your personal information, subject to legal or contractual obligations.

Withdraw consent: You can withdraw your consent to our use of your data at any time, though this may limit your ability to use our services.

To exercise these rights, please contact us at hellocontinuiti@gmail.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies collect information such as your browsing activity and preferences. You can control cookie settings through your browser.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and the "Last Updated" date will indicate when changes were made.

8. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please reach out to us at:

Continuiti Inc.
hellocontinuiti@gmail.com