Please book the piece of your choice with your selected dates through our website. Orders are only confirmed once full payment is made and receipt is sent.

Please ensure payment is made within 12 hours and receipt has been sent through IG DM / email. All unconfirmed orders will be cancelled after 12 hours.

1. Same-day pickup c/o the renter

• The daily cutoff is before 6 PM. You can either pick up the item yourself at our studio or you can book your own Lalamove / GrabExpress motorbike pickup.
• If you place an order past 6 PM, you can pick it up the next day between 11 AM - 6 PM only.

2. In-house Continuiti Delivery for Metro Manila only

• Pay an additional delivery fee of Php 550 upon checkout and we'll handle both the pickup and return to save you the hassle!
• The daily cutoff is before 10 AM. If you miss this, you'll just need to arrange and shoulder your own pickup.
• Please note that specific arrival or pickup times cannot be guaranteed, as schedules depend on the rider's daily route.
• We kindly ask that you stay reachable during your delivery window. If the rider is unable to contact you and the delivery is missed, the delivery fee is NON-REFUNDABLE. You will need to arrange and shoulder your own courier (e.g., Lalamove or Grab Express) for pickup or return.

3. Do you operate nationwide, and can I rent from outside of Metro Manila?

We currently operate within Metro Manila only and handle deliveries within this area. However, you are more than welcome to take our items on your travels! If you're heading out of town:

• Arrange your own delivery or pickup from our location and shoulder your own expenses.
• Plan for travel time! We recommend booking a longer rental period (6, 10, or up to 20 days maximum) to cover your travel dates and ensure that you return the item to us on time in order to avoid late fees.

Yes! Same-day pickups are available for orders placed before 6 PM.

Once you're done booking, please send us your 4-digit order number via IG DM or email, so we can have it ready within the day!

No, we do not offer refunds. Our team only accepts for items to be exchanged, rescheduled, or filed under store credit within 2 months from when payment has been made.

We offer insurance for minor damages. You may choose to pay an additional insurance fee of Php 250 before checking out.

You can cancel for FREE up to 48 hours before your rental starts and receive a full refund in store credits (valid for 2 months only).

Cancellations made within 48 hours will result in forfeited credits, which can no longer be refunded or reissued.

We want you to feel and look your absolute best in every piece! If your item does not fit or if there are changes in preference, dress code, or other circumstances, we offer 2 flexible options:

Option 1: Free Item Exchange

You may request an exchange at no additional cost. Requests must be made:

• Prior to your rental start date, or
• Within 12 hours of receiving your order
• If the new item is of higher value, the price difference must be settled
• If lower, the difference will be issued as store credits

Option 2: Store Credit Refund

• You may opt to receive store credits instead
• Store credits are valid for 2 months only and can be used for future bookings upon checkout
• No cash refunds are provided

ALL EXCHANGES ARE FINAL

For late returns, the first day past the deadline will incur a flat fee of Php 500.

If the item is returned more than one day late, the renter will be charged the price difference of the next rental period.

Example: If an item was rented for 4 days and returned 2 days late, the renter will need to pay the difference between the 4-day and 8-day rental rate.

For Continuiti Exclusives, different fees may apply.

Items not returned within 7 days are considered lost, and the renter will be charged the full selling price.

Lost items will incur a fee of the current market value. An invoice will be sent to your email and the renter will be charged accordingly.

Please return the item for assessment by our partner atelier. Any damages will be evaluated, and the appropriate charges will be applied to the renter.

We currently offer extended rental periods of 3 / 6 / 10 / 20 days! At the moment, we are not accepting rentals that are longer than what is offered.

If you need to move your rental, please contact us at least 24 hours before your original start date. Only one (1) reschedule is allowed per booking, and this will be your final update.

Please note that new dates are subject to item availability, so the earlier you let us know, the better!

No need! Cleaning is our responsibility. Please refrain from washing, dry cleaning, or spot treating the garment yourself.

To keep our collection in their original, beautiful shape for every renter, we do not offer nor allow any alterations. Since our pieces are for rental only, we want to make sure each piece stays exactly as designed!

Yes, you may. Please take note of our garment policy regarding fashion tape and other adhesives. This will help you avoid unexpected damage costs in the future and most importantly, keep our pieces in their original condition!

• Lining Only: Fashion tape should only be applied to the inner lining of the item, never directly onto the outer fabric.
• Removal: Please ensure all tape is carefully removed before returning the item to us — the sooner, the better! Fashion tape gets harder to remove over time. Once your event is over, we recommend you remove the fashion tape as soon as possible!

We allow a 15-minute grace period. After that, your reservation may be released. If you arrive later, you are still very welcome to fit within the hour, depending on fitting room availability.

While we don't have a home fitting service right now, we'd love to have you at the studio! It's the best way to explore our full collection and find your perfect fit.